Water/Sewer
Department
115 East Main Street, New London, OH 44851
(419) 929-4091 option 7
Utilities Application & Requirements
A copy of owners drivers license
An acceptable evidence of ownership of the property to be serviced ( example: copy of recorded deed, written notification from a title company/escrow agent, indicating that closing of a sale to applicant is imminent, current tax bill from county auditor)
Account stays in owners name
Automatic Utility Payment
The Village offers automatic utility payment withdrawn from your checking/savings account at no cost. The withdraw for your utility payment is done on the 15th of every month. If you are interested please fill out the ACH request form and return to the utility office or email it to utilities@newlondonohio.com. Also, you can now view, print, pay your utility bill online using the customer portal: http://newlondon.authoritypay.com.
Meter Maintenance
The Village of New London has been getting questions about the 5$ meter maintenance charge that was implemented in 2024, and we would like to provide our customers with more information. We appreciate your cooperation in helping us improve our water infrastructure, and we in turn want to improve our customer experience. Water meters have new and exciting emerging technology, just like so many other products today. Today’s water meters are more accurately keeping track of water usage and provide the customer with up-to-date information for their own personal water service. The new water meters that we will be installing will give the customer the ability to set up a water usage portal that will track each homeowner’s water usage each day. This means that leaks will be easier to detect, not only for us, but for the homeowners as well. Installing new water meters means that we will have a more accurate reading of water usage because we will be replacing aging meters that are nearing the end of their useful life. Over time, water meters wear out and become less and less accurate, or completely stop working altogether. Having new accurate meters will help us track our water production and ensure that we are delivering the maximum amount of safe drinking water to our customers. The new water meters also have a longer useful life than water meters of the past, so the frequency of having to do water meter change outs will be longer in return. We understand that there are rising costs associated with almost everything, and we share that concern. We believe that the new water meters will be beneficial to all parties involved and we want to move forward knowing that we are providing the best service and best water quality to all our customers. Thank you in advance for helping us achieve this goal!
Auxiliary Water Inspections
The village of New London will be conducting auxiliary water source inspections for our customers in the township. These inspections are mandated by the Ohio EPA to happen on a yearly basis. If you have any questions feel free to visit our backflow information page or call the village office at (419) 929-4091.
April- Cook and Prospect Road
May- Fayette and Section Line Road
June- State Route 162 and New London Eastern
July- Townline Road 187 and County Road 16
August- Greenwich East Townline Road and State Route 60
September- Chenango Road, Fox Glove Drive and Griffin Road
October- Butler Road
Important Village Water/Sewer Announcements
